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TAKING THE RISKS TO EMPLOYEES SERIOUSLY
August 1st 2005

Sheffield estate agent Butlers is leading the way in protecting staff from physical and verbal attack by using the lone worker protection device Identicom.

The estate agency employs a team of five, Leanne Butler carries out all valuations while husband David looks after the daily business.

Conscious of the disappearance of estate agent Suzy Lamplugh, in 1986, after going to meet an unknown client, David wanted to be certain that Leanne could raise the alarm if threatened or if her movements changed from those diarised. David was particularly concerned as valuations took Leanne well over an hour, which often meant that she was out of contact for long periods.

The solution has come with Identicom, that has been developed by Connexion2. Identicom looks like a normal identity card holder but has mobile phone technology incorporated, enabling lone workers to covertly raise an alarm if threatened. The specific technology used in Identicom not only allows a third party to listen to what is happening and record events, but has the capacity to pinpoint a workers locations should immediate assistance be required.

Now, whenever Leanne leaves the office to carry out a valuation, she wears here Identicom device.

Should Leanne feel apprehensive at any time she knows that by pressing a covert amber button on her Identicom unit a text message will be sent to David’s mobile and if she feels threatened, by pressing the red button the voice activator will be triggered so that he can overhear what is happening and send assistance.

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