Failure to Tackle Root Cause of UK Long Hours Culture
March 2nd 2006

The TUC’s clock-watching campaign encouraged employees to ‘work their proper hours’ only put a band aid over the UK’s long hours problem, warned experts in workplace issues including employment and health & safety, Croner. Practical steps can be taken without loss of productivity advises Croner.

Working long hours is a classic sign of stress, and reducing stress will be key to improving the nation's work/life balance. A clock-watching approach to tackling a complex workplace problem merely perpetuates a 'presenteeism' culture that measures "time served", regardless of productivity or efficiency, says the company.

Stress levels are soaring among employees who are putting in extra hours due to underlying workload demands, productivity issues and failure to take annual leave. But rather than prescribe a rigid 9-5 culture, Croner is advising employers to address work demands, working methods and ways of identifying and helping stressed out employees.

Employers must also more effectively manage annual leave policies to combat a massive 'holiday debt' owed to UK workers. Employees lose up to £14.5 billion in unclaimed holidays each year, with one in three workers not taking their full holiday entitlement, according to Croner research last December.

Practical steps could include individual meetings with employees to identify where their workload could be reduced or working methods improved to help them leave work at a reasonable time. Employers should also monitor annual leave to ensure employees are taking their all-important holiday time to unwind and de-stress. Richard Smith, employment services director at Croner, says: “While it’s reasonable for an employer to expect some degree of flexibility during a particularly busy period, employees shouldn’t feel they are on their own, and should feel able to talk to their manager if they have too much work or are struggling to cope. Rather than restricting working hours, better management and monitoring of workloads and stress levels should naturally help bring down the number of hours worked.”

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