Warning on spy software
January 28th 2008

Commenting on Microsoft's plans to develop software designed to monitor the productivity, physical well-being and competence of workers, the Chartered Institute of Personal Development (CIPD) has said it is no replacement for good line management.

Ben Willmott, Employee Relations Adviser said:

“The health and well-being of employees is being taken increasingly seriously by good employers. But gadgets and software are no substitute for good line management. Workplace stress is a growing problem, but line managers are all too often part of the cause. However, employers cannot subcontract management of people out to technology companies. Instead, they need to invest in training for line managers.

“Our research into employee engagement shows that where individuals feel they are under excessive monitoring or surveillance they tend to have a negative attitude towards their employers. They are therefore less likely to be motivated and committed, and are more likely to suffer from stress.

“CIPD research shows that organisations that seek to monitor their employees excessively are unlikely to create a work environment that encourages trust, loyalty and commitment."

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