Standby solution
October 1st 2006

When a severe thunderstorm over the Southampton area led to a 6h cut in the electricity supply to the Priory Hospital Marchwood, a call to Powercall UK's control room ensured that a standby generator was at the hospital, connected and the power supplied within 58min.

Powercall's nationwide generator network is serviced by a 24/7 control room which despatches a generator from a local depot with a target time of less than 1h and a guaranteed commitment to a maximum of 3h.

Upon arrival, the delivery engineer connects the generator to the pre-fitted connection point and advises the customer to switch over to the generator. An indicator lamp is fitted to the changeover switch to advise the customer when the mains power is restored.

The on-call generators are providing saving for the hospital both in terms of capital expenditure and annual maintenance costs.

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